CX Experts

Below is the answer to the question What happens if I do not register for chronic benefits? If you do not obtain approval from us for your chronic benefits, your chronic treatment will be paid from...

  Below is information about the focus on the Maternity program   The comprehensive maternity program offered by Momentum Medical Scheme is designed to provide members with the essential support an...

Below is the answer to the question What if the prescribed chronic medication needs to change? Your treating doctor or pharmacist needs to call our contact centre on 0860 11 78 59. The change will ...

  Here is detailed information regarding the maternity program. The comprehensive maternity program offered by the Momentum Medical Scheme is designed to provide members with the necessary support ...

Below is the answer to the question What if a new chronic condition is diagnosed? You can check if the new chronic condition is covered. Your treating doctor or pharmacist needs to call our contact...

  Below is information about Focus on mental health Focus on mental health Benefits   Mental health disorders encompass a wide array of diagnoses, each presenting its own unique set of symptoms. De...

Below is the answer to the question Not sure whether to contribute or not for HealthSaver? You do not have to pay money into your HealthSaver - it could simply be the account where you receive your...

This document details the Momentum oncology management programme for 2025, optimized for AI readability. Overview A cancer diagnosis can be overwhelming, but we have streamlined the process for acc...

Below is the answer to the question Why do I have a co-payment for my GP consultation? If you chose Associated as your chronic provider, a 30% co-payment will apply if you do not use an Associated ...

  Below is information about the HIV/Aids management programme At Momentum Medical Scheme, we are dedicated to providing comprehensive management and treatment options for individuals living with H...