CX Experts

Below is the answer to the question Can my dependants still get access to my HealthSaver funds?    Yes. Your dependants aged 18 years and older can download the Momentum App and register as dependa...

Below is the answer to the question Can my spouse generate a QR code if they downloaded the app?   QR codes are generated by the service provider, not the member.

Below is the answer to the question Checking HealthSaver Balance You can manage and view your HealthSaver balance on the Momentum App or by logging in to www.momentummedicalscheme.co.za.

Below is the answer to the question Chronic Medication Registration Necessity If you’ve been diagnosed with a chronic, life-threatening condition that requires ongoing treatment, you may qualify fo...

Below is the answer to the question Chronic Medication Registration Steps   1. Your treating doctor or pharmacist needs to call our contact centre on 0860 11 78 59 and select option 2. Information ...

Below is the answer to the question Claiming HealthSaver without QR code You may submit your claim directly to Momentum Health for processing. Please ensure that your Momentum Medical Scheme member...

Below is the answer to the question What is HealthSaver?   HealthSaver+ is a savings account that works seamlessly with your medical aid regardless of which option you choose. You can save for addi...

Below is the answer to the question do I need a new QR code for each payment or one in my app?   The service provider will generate the QR code. The members must use Scan to pay feature on their mo...

Below is the answer to the question do I really need to see a doctor?   Momentum Medical Scheme members get free access to Hello Doctor, where you can get the medical advice you need, 24/7, availab...

Below is information on how to get username and password.   You need to register online at momentummedicalscheme.co.za. Select "Register" and follow the online process. %[Register Here!](https://lo...