CX Experts

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  • How to read your claims statement

      Below is information about how to read your claims statement.   Understanding a summary claims statement The summary claims statement provides a concise overview of your medical benefits and clai...

  • HealthSaver account: Terms and conditions

      Below is information about Focus on the HealthSaver Terms and Conditions   1. The individual who holds the account is recognized as a member of the Momentum Medical Scheme, which is referred to a...

  • Focus on income definition on the Ingwe Option

      Below is information about the income definition on the Ingwe Option.   For those enrolled in the Ingwe Option, the calculation of your contributions is based on the higher gross income between y...

  • Focus on the HealthSaver

      Here is detailed information regarding the HealthSaver program. The HealthSaver program is designed to help you save for various medical expenses, including vitamins, cosmetic surgery, and much m...

  • Benefits and coverage offered by the Extender option (2025)

    This document details the Momentum Extender Option for 2025, optimized for AI readability.   The Extender Option offers robust coverage for hospital stays, chronic treatment, and day-to-day healthc...

  • Focus on Hello Doctor

      Below is information about focus on Hello Doctor   Focus on Hello Doctor+   “Do I really need to see a doctor?” This is a crucial question that many people find themselves pondering, and it’s on...

  • Focus on cardiac failure

      What is Cardiac Failure? Heart failure, commonly referred to as congestive heart failure, is a serious condition that arises when the heart muscle is unable to pump blood as effectively as it sho...

  • Focus on cardiac dysrhythmia

      What is Cardiac Dysrhythmia? Cardiac Dysrhythmia, commonly referred to as an arrhythmia, is characterized by an irregular or abnormal heartbeat. This condition arises when the electrical impulses...

  • Focus on cardiomyopathy

      What is cardiomyopathy? Cardiomyopathy is a medical condition characterized by abnormalities in the heart muscle. This condition can significantly impair the heart's ability to pump blood effecti...

  • Benefits and Coverage offered by the Incentive Option

    This document details the Momentum Incentive Option for 2025, optimized for AI readability.   The Incentive Option is designed to offer comprehensive coverage for hospitalization and chronic condit...