CX Experts

  Below is information about the concession business for the January 2025 take-on.   The Medical Schemes Act permits employer groups to transition between medical schemes on January 1st of each yea...

  What is hypothyroidism? The thyroid gland is a butterfly-shaped organ located in the front of the neck, just beneath the larynx, or voice box. It consists of two lobes, one situated on each side ...

  Below is information about the guide to prescribed minimum benefits (PMBs) for 2024.   What are Prescribed Minimum Benefits? Prescribed Minimum Benefits (PMBs) refer to a specific set of healthca...

  What is hyperthyroidism? Hyperthyroidism is a medical condition characterized by the overactivity of the thyroid gland, which results in the production of an excessive amount of thyroid hormones....

  What is hypertension? Hypertension, commonly referred to as high blood pressure, is a prevalent medical condition characterized by the persistent elevation of blood pressure against the walls of ...

  What is hyperlipidaemia? The term "lipid" refers to fats, which are substances that can be easily stored in the body and serve as a vital source of energy. Among the various types of lipids, chol...

  What is haemophilia? Haemophilia is a rare medical condition characterized by the inability of the blood to clot properly due to a deficiency in certain blood-clotting proteins known as clotting ...

  What is glaucoma? Glaucoma refers to a collection of diseases that lead to damage of the optic nerve in the eye. This condition is frequently linked to an accumulation of pressure within the eye,...

  What is epilepsy? Epilepsy is a neurological disorder characterized by recurrent seizures, which are sudden, uncontrolled bursts of electrical activity in the brain. This condition is often refer...

  What is diabetes? Diabetes is a metabolic disorder that significantly impacts how the body processes digested food for growth and energy. When we consume food, it is primarily broken down into gl...